Pre-Collection Agent - Part Time
Do you want to be a part of creating an incredible atmosphere for our customers? Come join us as one of our Operations Advisors and help us deliver an outstanding customer experience.
We usually respond within a week
At Qliro we are dedicated to delivering exceptional service and fostering strong relationships with our clients. We are currently looking for a motivated and detail-oriented individual to join our team as a Part-Time Pre-Collection Advisor, with an immediate start.
Role Overview:
As a Pre-Collection Advisor, you will be responsible for contacting our customers to remind them of upcoming payment due dates. Your role is crucial in ensuring timely collections and maintaining positive customer interactions.
Key Responsibilities:
- Contact customers via phone to remind them of upcoming invoice due dates.
- Verify and update customer contact information as needed.
- Record and track customer communications in our system.
- Follow up on payment arrangements and respond to customer inquiries.
- Work with other teams to address and resolve any issues related to invoices.
Qualifications:
- Previous experience in collections, customer service, or a similar role is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage your time effectively.
- Proficiency in office software and communication tools.
Work Schedule:
- The position requires a commitment around 80 hours per month.
- Availability to work during the second half of every new month, particularly around invoice due dates, to ensure timely follow-ups and collections.
Why Join Us?
- A supportive and dynamic work environment.
- Opportunities for professional growth and development.
If you are proactive, reliable, and eager to contribute to our team’s success, we would love to hear from you.
We look forward to your application!
WOW in everything we do
At Qliro, we embrace curiosity, passion, and collaboration. We believe in the power of flexibility and remote work, balanced with the strength of face-to-face interactions. Join us in creating wow moments, and feel free to be your authentic self. Differences are not just accepted but celebrated at Qliro.
Interviews will be conducted on a rolling basis, and ideally, we are looking for the right person to join us as soon as possible.
- Team 👾
- Operations
- Role
- Customer Service Agent Sweden
- Locations
- Qliro - Stockholm
- Remote status
- Hybrid Remote
Pre-Collection Agent - Part Time
Do you want to be a part of creating an incredible atmosphere for our customers? Come join us as one of our Operations Advisors and help us deliver an outstanding customer experience.
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