At Qliro, we make payments fast, flexible, and secure — for shoppers and the merchants who rely on us. As a Customer Support Representative, you’ll handle inquiries from our merchants’ customers across the Nordics, creating WOW experiences in every interaction. This part-time role is perfect for ambitious students who want to gain hands-on experience while studying. You’ll work mainly during daytime on weekdays, with the possibility of additional hours.

Why Join Qliro?

You’ll become multiskilled supporting customers across Sweden, Finland, Norway, and Denmark, handling requests via phone, chat, email, and social media. Your Nordic language skills plus English will help you make an impact in a fast-paced, carefully scheduled environment with real-time KPI tracking. Grow your expertise, collaborate with colleagues, and celebrate successes in an inclusive culture — all while balancing your studies.

Your Role

• Handle inquiries from merchants’ customers across all Nordic markets.

• Provide support via phone, chat, email, and social media.

• Be flexible, assisting different markets and processes as priorities shift.

• Identify and resolve issues efficiently while maintaining empathy.

• Work toward individual and team KPIs for satisfaction, speed, and accuracy.

• Collaborate to improve processes and enhance customer experience.

• Follow a structured schedule where every day and task is clearly planned.

Who We’re Looking For

• Fluent in a Nordic language (Swedish, Norwegian, or Finnish) and English. Knowledge of additional Nordic languages is a plus.

• Passionate about service and customer experience in a fast-paced, KPI-driven environment.

• Comfortable shifting focus between channels and markets.