We're seeking part-time Customer Service Agent to join our Customer Service teams within Customer Operations. In this role, you'll deliver outstanding experiences for our customers while contributing to our exciting journey of growth and development.

About Qliro

We offer safe, simple payment solutions for e-commerce featuring the most popular payment methods across Nordic markets. Join us in building the future of payments!

The Role

As a part-time Customer Service Agent, you'll provide support to customers across all Nordic markets. At Qliro, we invest in your professional growth and provide clear advancement pathways, allowing high performers to develop their expertise and build a rewarding career in customer service.

Your Responsibilities

• Create WOW experiences for Qliro customers by expertly handling inquiries
• Manage customer service interactions via phone, chat, and email
• Identify customer needs to achieve exceptional satisfaction
• Work toward individual and team KPIs for customer satisfaction and efficiency

Your Profile

• Fluent in English plus one Nordic language (Swedish, Norwegian, Danish or Finnish)
• Service-oriented with a passion for customer satisfaction
• Detail-focused with strong multitasking abilities
• Structured, flexible, engaged, with excellent communication skills
• Quick learner comfortable with digital tools
• Previous customer support experience is a plus!

Details

• Location: Qliro office in Odenplan, Stockholm
• Start date: April 2025
• Employment: Part-Time (flexible hours available)
• Working hours: Weekdays 8am-5pm with occasional weekend work if needed

Interviews conducted on a rolling basis. 

Why Qliro?

At Qliro, curiosity, passion, and collaboration drive everything we do. We celebrate differences and encourage you to bring your authentic self to work. Here, you’ll be part of a supportive team that values innovation, growth, and creating WOW moments—for our customers, our teams, and you.

Join us in shaping the future of customer experiences—where WOW isn’t just a goal, it’s our standard.

Qliro is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, gender identity or expression, national origin, religion or other beliefs, disability, sexual orientation or age.