Merchant Integration Expert

As an Integration Expert your role is to onboard new merchants, drive integration projects, and ensure the integration of Qliro merchant products. You will act as an interface between merchants, partners and the product organization to identify needs and collect feedback which you together with the team deliver a solution on, and follow up on results. You will also be serving as technical support to the Sales team during sales discussions towards deals. The role requires a good understanding of the credit market, payments, and tech. 

 What we do at Qliro
At Qliro we deliver safe and simple payments. We are a dedicated partner to our merchants who serve their customers every day. We believe that if our merchants grow, we grow. We are a company of dedicated, friendly and highly competent people that together have redefined what Qliro and payments can be. We are now on a journey of scaling our business both here in Sweden and the Nordics.
 

What you will get to do

Your primary focus will be the responsibility of Qliro’s Merchant Onboarding Projects:

• Be the technical point of contact for any integration-related questions from merchants and partners, connected to API’s as well as Qliro’s product offering and business.

• Manage & maintain e-commerce platform module building & similar projects to facilitate product integration.

• Maintain and develop product and feature integration tools and documentation for all merchant products and e-commerce platform modules.

• Play an active role in supporting Sales as well as Key Account Managers.

• Manage stakeholders’ expectations and investigate merchant needs to gather requirements for new features or functionality from time to time.

• Gather feedback on current implementation, features, and functionality.

• Help maintain a good understanding of how merchants operate Qliro’s product
  
• Act as the voice of the merchants and devise solutions to meet merchant needs.

What you bring to the team

• You have full working proficiency in Swedish and English

• Have at least 3 years experience as an integration specialist or in product development or technical project management

• Have experience and knowledge in REST API's and SDKs

• Have a technical and analytical mindset and take pride in knowing your domain thoroughly

• You are an awesome, accountable team player who is thrilled to learn

• You are an excellent problem solver with a sense of ownership and great attention to detail, working pro-actively with broad perspectives to solve complex problems

• You are a critical thinker, comfortable with complexity, and can navigate unclear situations calmly and confidently

• You are passionate about showcasing product/feature value to a variety of stakeholders

The role as Merchant Integration Expert offers a hybrid remote working location. We believe you are based in Stockholm with the opportunity to come in to the office when needed, and we offer you flexibility in hours and location when it benefits you and the team. We are looking for the right person to join the team as soon as possible. Interviews will be conducted on a rolling basis! 

WOW in everything we do

Qliro is the place for you who are curious, passionate, and love collaboration. Together we have the power to create wow in everything we do. Feel comfortable being you, bringing your unique perspectives. At Qliro there is a place for you whoever you are. Differences are a strength!

We love flexibility and remote work, we also believe in the power of meeting in real life. With a mix of working remote and collaborating in the office, we believe in a flexible workplace that suits you and Qliro.