Merchant Solutions Specialist

Are you an experienced Product Owner/Technical Project Manager looking for the next step in your career? The Merchant Solutions team is at the interface between Product and Market. Apart from launching new merchants, the Merchant Solutions team is critical to POC development, feature rollout, maximizing value from features developed, Qliro’s international expansion as well as finding creative ways to push products and services out to market. 

As a Merchant Solutions Specialist, your role is to ensure the integrability of Qliro merchant products and assist in closing sales deals. You will act as an interface between merchants and the product organisation in order to identify whether current needs are being met by the product, and any new requirements the merchants may develop over time. A good understanding of the market, payments and merchants is expected so as to be actively involved to ensure product-market-fit and sales.

Qliro has a track record of delivering new products and services at an unmatched speed. We are active in an exciting intersection of the e-commerce, payment, and financial services markets. We target both leading online merchants and millions of Nordic consumers seeking superior digital payments and consumer finance products.

What you’ll do:

In this role you will manage merchant onboarding projects for large and enterprise merchants. You will also manage e-commerce platform module building and similar projects to facilitate product integrability. Another important part of your day-to-day job is to act as the voice of the merchants and devise solutions to meet merchant needs.

• Develop and maintain product integration tools and documentation
• Play an active role in supporting the Sales team during sales meetings and supporting KAMs of our current portfolio, as required
• Manage stakeholders especially with regards to the investigation into merchant needs and gather requirements for new features or functionality
• Gather feedback on the current implementation, features and functionality
• Help maintain a good understanding of how merchants operate within Qliro and how they use Qliro’s products
• Identify room for improvements in how individual merchants use and integrate towards our products

We believe you:

• Have a technical and analytical mindset with a sense of ownership and great attention to detail
• Are a critical thinker, comfortable with complexity and can navigate unclear situations with poise
• Are passionate about showcasing product/feature value to a variety of stakeholders
• Value data and are comfortable using data to make an argument or tell a story
• Have previous experience in technical project management especially in e-commerce and/or payments
  
• Have minimum a bachelor’s degree in a relevant field
  

Fluency in Swedish and English is required. Previous experience in product development and/or business analysis is a plus.

WOW in everything we do

We are currently transforming Qliro to cater for both the next levels of payment services to consumers and merchants as well as becoming a Digital Banking Platform. We do that by embracing technology, leverage partnerships, accelerate through data, empower sustainability, and drive outstanding consumer experience. Our goal is to be known as a trusted partner to merchants and to provide an exceptional digital banking experience for consumers – simply WOW.

As a team member, "a Qliroer," you will be offered to work in a dynamic and fast-paced Fintech environment. We thrive on challenges, personal growth and we have a culture that emphasizes learning and development embracing our core values. We believe that through collaboration and our everyday curiosity, we feel empowered and can take accountability. Together we work hard to create a workplace that is diverse and inclusive. We strive to empower our people to manage their time and work effectively and, wherever possible. We promote flexible working hours to help you juggle your everyday life and love the work you do.